TERMS AND CONDITIONS
★ Customer Care
Our customer care is available from Monday to Friday via email, just contact us TOGAMENOHAKKA@gmail.com for the information needed.
We will be happy to help and answer any of the questions regarding the products and orders.
★ Shipment
Beware to check the item's description for the shipping information, each products estimated time is included in the product description.
All orders may be subject to fees/duties depending on your country.
Unfortunately we can not calculate or cover these fees and the customer is responsible for the payment of respective charges, we do not have control over it.
For more information about your order contact us at TOGAMENOHAKKA@gmail.com while providing the order number and the information needed.
★ All Sales Are Final
We do not accept returns or refunds on any items.
Due to the exclusive nature of the pieces our stock is very limited, and it is not available for sizing correction.
Please always check if your shipping and order information is correct as it can not be modified after placing it.
In case of the packaging returns to us due to wrong address, the customer will be in charge of repaying of shipping prices for us to reship it.
Orders can only be eligible for exchanges/refunds in case there are critical errors, for example if the customer receive a defective/wrong item.
In this case, contact us at TOGAMENOHAKKA@gmail.com